📥
Social 2-Way Inbox
WhatsApp, Facebook Messenger এবং Instagram DM conversation এক inbox থেকে manage করুন। Customer/order context সহ reply দেওয়া যায়।
WA · FB · IG
🔁
Facebook/Instagram Fallback
Customer identity linked থাকলে WhatsApp delivery issue হলে Messenger বা Instagram DM fallback order update পাঠানো যায়।
Social Fallback
🖼️
Image Attachment Reply
Inbox reply box থেকে image upload বা paste করুন। Text + image caption হিসেবে customer-কে পাঠানো যায়।
Upload · Paste
📝
Custom Template Fill Only
Saved templates manage করুন। Template click করলে শুধু reply textarea fill হবে — auto-send হবে না।
Safe Reply
🔐
8-Character Secure Tracking Token
Public tracking link এখন /track/a7f9k2x8 type secure random token দিয়ে চলে। Order ID URL-এ expose হয় না।
Secure URL
🕒
Global Site Time Format
Logs, reports, tracking, label ও export time এক format-এ দেখাবে: 9, Jun 2026 3:50 pm — site timezone অনুযায়ী।
Site Timezone
⚙️
Background Queue Performance
Message, CAPI, courier sync ও remote calls background queue/cron friendly করা হয়েছে, যাতে admin panel slow না হয়।
Speed Safe
🛡️
Webhook Security & Logs
Meta/Courier webhook signature/secret, event logs এবং safer validation support আছে।
Secure Webhooks
🧾
Download Invoice Toggle
Thank You page-এ secure invoice download button দেখানো যাবে। Store owner চাইলে settings থেকে on/off করতে পারবে।
Invoice · On/Off
🔏
Signed License Response
License server response RSA-SHA256 signature দিয়ে verify হয়। Fake/unsigned response defaultভাবে reject করা হয়।
RSA-SHA256 · Strict
⚡
Optimized Courier API Timeout
Courier remote request timeout কমানো হয়েছে, যাতে shared hosting admin action-এ 504/slow risk কমে।
Speed · Stability
🔌
Courier API Integration
SteadFast, Pathao, REDX ও Paperfly API connect করুন। API key, store ID, connection test সব plugin থেকেই।
SteadFast · Pathao · REDX · Paperfly
📤
One-click Shipment Create
WooCommerce order list থেকে single ও bulk shipment create করুন। Tracking ID, consignment ID, delivery charge automatically save হয়।
Bulk Support
🔄
Auto Courier Status Sync
Courier status change হলেই WooCommerce order status automatically update হয়। Webhook, cron এবং manual refresh — তিনটি option।
Auto + Manual
🏷️
Bulk Label Printing
A4 এবং thermal format-এ single ও bulk label print। Customer info, courier info, order details সব label-এ।
A4 + Thermal
📱
Auto SMS Notification
Processing, Shipped, Out for Delivery, Delivered, Failed — প্রতিটি status change-এ automatic SMS। BulkSMSBD, SSL Wireless, Twilio support।
Multiple Gateways
💚
WhatsApp Automation
Meta WhatsApp Cloud API দিয়ে automatic WhatsApp message। Template message, placeholder support।
Meta WABA
💬
WhatsApp 2-Way Chat
Customer reply আসলে message order-এর সাথে save হয়। Order-wise conversation history দেখুন।
Webhook
📘
Facebook Messenger Support
Facebook Page message/opt-in linked থাকলে Messenger order update ও fallback reply workflow use করা যায়।
Messenger
📷
Instagram DM Support
Instagram DM customer identity linked থাকলে order update ও reply workflow এক inbox থেকে manage করা যায়।
Instagram DM
📝
Message Logs
সব sent/failed/pending message log-এ save। Channel filter, date filter, retry, CSV export।
Full Log
🗺️
Customer Tracking Page
Secure tracking link দিয়ে customer নিজেই order status দেখতে পারে। Mobile-friendly, branded design।
Shortcode
🎨
Brand Customization
Tracking page-এ store-এর color, font customize করুন। Elementor support আছে।
Elementor
🧾
Thank You Page Invoice
Customer order complete করার পর secure invoice download/print করতে পারে। Order key + nonce check দিয়ে protected।
HTML Invoice · Secure
🛡️
Smart Fraud Detection
Phone validation, duplicate check, order history, IP check, disposable email — সব মিলিয়ে fraud score তৈরি হয়।
Risk Score
🔐
OTP Verification
High-risk order-এ SMS/WhatsApp OTP verify করুন। Fake phone number দিয়ে order impossible।
SMS + WA OTP
🚫
Phone Blacklist/Whitelist
Bad customer phone blacklist, trusted customer whitelist। Fraud module-এর সাথে integrated।
CSV Export
📞
Phone Lists
Fraud & Verification module-এর Phone Lists থেকে blacklist, whitelist ও phone-based customer risk data manage করুন।
Phone Control
♻️
COD Recovery
Failed/cancelled order-এ automatic recovery message। Receive ও cancel link পাঠান, sale recover করুন।
Auto Recovery
📊
COD Reconciliation
Courier-এর settlement CSV upload করুন, WooCommerce order-এর সাথে match করুন। Net receivable clear হয়।
CSV Upload
📈
Courier Reports
Courier-wise delivery charge, COD amount, order count, net receivable। Date filter, CSV export।
Analytics
🎯
Analytics Dashboard
Delivery, fraud, courier, COD সব data এক dashboard-এ। Real data দিয়ে business decision নিন।
Dashboard
📊
Customer Success Rate
Customer-wise delivery success, cancellation ও failed/NDR pattern দেখে reliable customer identify করুন।
Customer Insight
📉
Cancel Analysis
Cancelled, failed, NDR ও returned order data analyse করে COD loss ও fake order trend বুঝুন।
Cancel · NDR
🛒
Incomplete Order Recovery
Incomplete checkout/customer data capture করে follow-up workflow চালানো যায়। Lost checkout recover করতে সাহায্য করে।
Recovery · Follow-up
🎯
Facebook Tracking + CAPI
Facebook Tracking setup, server-side Purchase event, browser tracking fallback ও event data reliability improve করুন।
CAPI · Event Tracking
⭐
Review Request
Order delivered হলে automatic feedback/review request। Rating link, delay setting।
Auto Request
🔐
Signed License + Auto Updates
Encrypted license storage, signed license response verification, hidden update URL handling এবং WordPress dashboard থেকে secure updates।
Signed · Encrypted · Updates