Privacy Policy

Last updated: 30 June 2026

Advanced Order Tracker PRO is a WooCommerce plugin product operated by Marketing Xpart.

This Privacy Policy explains how Advanced Order Tracker PRO collects, uses, stores, and protects data when merchants use our plugin, website, Meta integrations, WhatsApp Cloud API, Facebook Messenger, Instagram Messaging, courier integrations, and related services.

1. Business Information

Legal Business Name: Marketing Xpart
Product Name: Advanced Order Tracker PRO
Website: https://marketingxpart.com
Product Website: https://aot.marketingxpart.com
Email: support@marketingxpart.com
Phone: +8801400364470
Address: Babupur, Sakhua, Trishal, Mymensingh, Bangladesh

2. Information We Collect

Depending on how a merchant configures the plugin, Advanced Order Tracker PRO may process the following information:

  • Store owner account and plugin settings

  • WooCommerce order information

  • Customer name, phone number, email address, shipping address, billing address, order ID, order status, tracking number, courier status, and payment/COD information

  • WhatsApp Business, Facebook Page, Instagram Business, and Meta connection information

  • Message content, replies, timestamps, delivery status, and message logs

  • Technical data such as webhook logs, IP address, request metadata, security logs, and error logs

3. How We Use Information

We use information only to provide and improve the plugin services, including:

  • Courier automation and order tracking

  • Fraud and verification checks

  • Customer communication through WhatsApp, Facebook Messenger, and Instagram DM

  • Sending order status updates, delivery updates, recovery messages, and support replies

  • Maintaining logs for troubleshooting, security, and delivery confirmation

  • Improving plugin reliability, security, and performance

4. Meta Platform Data

When merchants connect Facebook, Instagram, or WhatsApp through Advanced Order Tracker PRO, we only use Meta data for the features requested by the merchant, such as page connection, webhook subscription, message receiving, message replying, and order-related communication.

We do not sell Meta data.
We do not use Meta data for unrelated advertising.
We do not share Meta data with unauthorized third parties.

5. Data Sharing

We may share limited data only with services required to operate the plugin, such as:

  • WooCommerce and WordPress systems used by the merchant

  • Courier APIs selected by the merchant

  • Meta APIs for WhatsApp, Facebook Messenger, and Instagram Messaging

  • Hosting, security, and technical service providers required to operate the website or plugin

We do not sell customer data.

6. Data Storage and Security

We use reasonable security measures to protect data from unauthorized access, misuse, loss, or disclosure. Merchants are responsible for keeping their WordPress admin account, API keys, tokens, and hosting environment secure.

7. Data Retention

Data is retained only as long as needed for plugin functionality, support, security, logs, legal requirements, or merchant configuration. Merchants can delete or clean logs from plugin settings where available.

8. User Data Deletion

Users or merchants may request deletion of their data by following our data deletion instructions:

https://aot.marketingxpart.com/user-data-deletion-instructions

You can also contact us at support@marketingxpart.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Last updated” date.

10. Contact Us

For privacy questions, contact:

Marketing Xpart
Email: support@marketingxpart.com
Phone: +8801400364470
Website: https://marketingxpart.com

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